Cookie Policy

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

We use cookies and similar technologies (such as local storage) to operate our service, maintain security, understand product usage, and improve your experience.

First-Party vs. Third-Party Cookies

First-party cookies are set by Freelane directly on our domain. Third-party cookies are set by other services we use (such as analytics providers) on our behalf.

Session vs. Persistent Cookies

Session cookies are temporary and are deleted when you close your browser. Persistent cookies remain on your device for a set period or until you delete them.

We use cookies for the following purposes:

Strictly Necessary Cookies

These cookies are essential for the Service to function and cannot be switched off. They are usually set in response to actions you take, such as logging in or setting privacy preferences.

Examples include:

• Supabase authentication and session cookies for freelancer login
• Short-lived client session cookies after token exchange
• CSRF and security-related cookies
• Load balancing or framework cookies required for the app to function

Preferences Cookies

These cookies allow us to remember your preferences and settings, such as UI preferences or dismissed notices, to provide a more personalized experience.

Analytics Cookies

These cookies help us understand how visitors interact with our Service by collecting and reporting information anonymously. We use PostHog for product analytics.

In regulated jurisdictions (such as the UK, EEA, and similar regions), analytics cookies are only set after you provide consent. You can manage your cookie preferences at any time.

Browser Settings

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or alert you when cookies are being sent. However, if you disable cookies, some features of the Service may not function properly.

Instructions for managing cookies in popular browsers:

• Chrome:Settings → Privacy and security → Cookies and other site data
• Firefox:Options → Privacy & Security → Cookies and Site Data
• Safari:Preferences → Privacy → Cookies and website data
• Edge:Settings → Cookies and site permissions → Cookies and site data

In-Product Consent Controls

If you are in a jurisdiction that requires consent for non-essential cookies, you will see a cookie banner when you first visit our Service. You can accept or reject non-essential cookies, and you can change your preferences at any time.

To update your cookie preferences, look for the cookie settings link in the footer of our website or contact us directly.

Some cookies are set by third-party services we use:

• PostHog: Analytics cookies (requires consent in regulated jurisdictions)
• Stripe: Payment processing cookies (strictly necessary for payment functionality)

These third-party services have their own privacy policies and cookie practices. We encourage you to review their policies.

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page and updating the “Last updated” date.

If you have questions about our use of cookies, please contact us:

Email: [email protected]

For more information about how we handle your personal information, please see our Privacy Policy.